Have your say in helping us improve the services we offer, by joining our user research group.
We have run a discovery phase to understand more about how our change of address processes work.
We're working on a new digital service for people to manage their taxi licence.
We launched our new website in May 2022, with a new design, refreshed content, better navigation, and new software.
Our recycling and rubbish project created quick, easy to use and integrated services.
Our elections project created a seamless, user-friendly digital service.
We worked with our housing team to help them recover from the pressures of the pandemic, improve how we triage homelessness contact, and spend more time on prevention.
We've reduced how much we spend on printing and posting documents.
We set out to understand and resolve the issues preventing an effective and efficient freedom of information request service.
We have completed a discovery phase to understand more about how our housing allocations service operates in practice.
Contact us
Transformation and Digital
If you have a question or comment about one of our services, we'd like to hear from you. Please visit our getting in touch page to give us your feedback or ask a question.
You can fill in this form anonymously, but if you'd like us to get back to you, please provide your contact details.
Read about the information you send to us and what we will use it for (opens in a new tab).
